Privacy Policy

April 6th, 2025

Glossary

Privacy Policy: Refers to this Policy describing the measures taken for the processing, use and management of your Personal Data and your rights as a data subject.
This Privacy Policy sets out the principles and guidelines for the protection of your Personal Data and aims to inform you about:

  • What Personal Data we collect and why,
  • How we process your Personal Data,
  • Your rights regarding your Personal Data.
PMHCity (hereinafter referred to as “we”, “us” or “Start-Up”) places the protection of your personal data at the heart of its concerns.

1. Information We Collect

We may collect the following types of personal information from users:

  • Contact details (Surname, first name, date of birth, e-mail address, phone number, address, photos, gender, telephone number, city name, zip code, SIRET.)
  • Account credentials (username, password)
  • Payment information (credit/debit card details, billing information)
  • Transaction history
  • Usage data (IP address, device type, browser type, cookies, and similar technologies)

2. How We Use Your Information

We use the information collected to:

  • Provide, operate, and improve our marketplace services
  • Process transactions and manage orders
  • Communicate with users about their accounts, transactions, and updates
  • Ensure security and prevent fraud
  • Comply with legal obligations

3. Sharing of Information

We do not sell, rent, or trade personal information. However, we may share information with:

  • Service providers assisting in payment processing, delivery, or customer support
  • Legal authorities when required by law
  • Business partners for marketing and analytics (with user consent)

4. Data Security

We implement appropriate security measures to protect user data against unauthorized access, alteration, or disclosure.

5. Cookies and Tracking Technologies

We use cookies to enhance user experience and analyze website traffic. Users can control cookie settings through their browser preferences.

6. User Rights

Users have the right to:

  • Access, update, or delete their personal data
  • Withdraw consent for data processing
  • Request a copy of their personal information
  • To exercise these rights, contact us at [email protected]

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Continued use of our services after changes are made constitutes acceptance of the revised policy.

8. Third-Party Links

Our services may include links to third-party websites. We are not responsible for their content, policies, or practices.

9. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of our services after changes are made constitutes acceptance of the new terms.

10. Governing Law

PMHCity undertake to comply with the regulations in force regarding the processing of personal data and in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter “RGPD”) as well as any applicable national regulations (hereinafter “the Regulations”).

11. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at [email protected]